Support

We read every message. Replies usually come within two working days (UK time).

Common questions

They haven't replied. Their phone is a real object in the room. If they're asleep, in the shower or the phone is on the other side of the flat, the text waits until they pick it up.

My text didn't send. Texts and calls use phone credit. Open ⋯ to see your balance and top up.

I bought credit but it hasn't arrived. Make sure you're signed in, then reopen the app; purchases that weren't delivered are checked again automatically. If it is still missing, email us with the date of the purchase.

Report a message. Tap the message, then "Report this message". It is hidden on your device and sent to us.

Stop the AI or block a character. ⋯ → AI & privacy lets you turn AI chat off or block a character.

Delete my account. ⋯ → AI & privacy → Delete account. See the privacy policy for what is removed.

Company

TJ NOVA LTD · Registered in England and Wales, No. 17308318 · 124–128 City Road, London EC1V 2NX, United Kingdom